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Updated June 18, 2021

Aurora is a boutique creative consultancy company, providing Marketing and Communication services in Vietnam. At Aurora, we make your privacy a priority and we are dedicated to treating your personal information with care and respect.
When you access our website auroravietnam.co (the “Site”), you’ll share some information with us. Thus, we want to be upfront about what we collect, how we may use it, with whom we may share it, and the controls we give you. 
That’s also why we’ve written this Privacy Policy in a way that’s blissfully free of the legalese to assure that everyone can understand these documents. If you still have questions about anything in our Privacy Policy, just contact us at [email protected]

Information We Collect

When you visit our Site, we may obtain your personal information in various ways to provide you personalized and convenient experiences or update to you our new articles.
The types of personal information we obtain include:
- IP address;
- Contact information, such as name, email address and telephone number when you submit the “Contact Form”;
- If you are seeking career opportunities with Aurora via the Site, we may request information such as name, email address, telephone number, your resume, cover letter and additional files;
- Personal information contained in content you submit, such as through our “Contact” or “Keep in touch”  button.

Information Usage

In short, we use the collected data to provide you an amazing information and services that we improve relentlessly. For more detail, we may use the information we obtain on the Site to:
- Personalize your experience on the Site;
- Anwer your questions;
- Provide our services;
- Respond to your inquiries;
- Market our services to you;
- Manage career opportunities, including for recruitment purposes (such as processing job applications);
- Operate, evaluate, and improve our business;
- Protect against, identify, and prevent fraud and other unlawful activity, claims and other liabilities; and
- Comply with and enforce applicable legal requirements, relevant industry standards, contractual obligations, and our policies.

How we share the information

We do not disclose personal information we obtain about you, except as described in this Privacy Notice. 

We may share your personal information with:
- Our subsidiaries and affiliates 
- Our service providers who perform services on our behalf. We do not authorize our service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.

We also may disclose information about you:
- If we are required to do so by law or legal process;
- In response to requests by government agencies, such as law enforcement authorities; 
- To establish, exercise or defend our legal rights; 
- When we believe disclosure is necessary or appropriate to prevent physical or other harm or financial loss;
- In connection with an investigation of suspected or actual illegal activity; 
- In the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution, or liquidation);
- Or with your consent.

How we store and protect your information

We store your personal information in a reasonable period to be able to run regular deletion routines, to consider the applicable statute of limitations period or to comply with mandatory applicable law or until you ask us to delete them.

However, keep in mind that, while our systems are designed to carry out our deletion, we cannot promise that deletion will occur within a specific time frame. There may be legal requirements to store your data, and we may need to suspend those deletion practices. Finally, we may also retain certain information in backup for a limited period of time or as required by law.

Also, we maintain administrative, technical and physical safeguards designed to protect personal information we obtain through the Site against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

Information Control

To the extent provided by applicable law, you may: 
- Request that we update, correct, amend, erase or restrict the information; or
- Exercise your right to data portability, by contacting us as indicated below.

Contact Information

To update or correct your information, submit a request, ask us questions about this Privacy Policy, or exercise other applicable privacy rights, please contact us by email at [email protected]


Updated June 18, 2021

We respect your concerns about privacy. Thus, we published this Cookie Policy to clearly explain how we use Cookies, the purposes, and how you can control them. Our use of Cookies may involve the processing of personal information which you can find at our Privacy Policy.

If you have questions about anything in our policy, just contact us at [email protected]

What are cookies

A browser cookie is a small piece of data that is stored on your device to help websites and mobile apps remember things about you. Other technologies, including Web storage and identifiers associated with your device, may be used for similar purposes.

In this policy, we say “cookies” to refer to all of these technologies.

Information we obtain through cookies

The information we obtain through Cookies includes your device IP address, domain name, identifiers associated with your devices, device and operating system type and characteristics, web browser characteristics, language preferences, clickstream data, your interactions with the Site (such as the web pages you visit, links you click and features you use), the pages that led or referred you to the Site, dates and times of access to the Site, and other information about your use of the Site.

Cookies Usage

Below is a list of the Cookies that we use on our Sites. 
- Essential Cookies: These Cookies are essential to use, navigate and authenticate users in our Sites by collecting session ID and other server information. Essential Cookies are deleted when you end your browsing session or within a short period of time thereafter.
- Functional Cookies: These Cookies collect information about your choices or remember your preferences so we can show you relevant content. They allow us to identify your location and remember your language during a browsing session and to customize the Sites you have accessed. Normally, these Cookies are deleted when you end your browsing session.
- Analytics Cookies: We use analytics Cookies to collect information on how users navigate and use our Sites, such as how the users traverse our Sites, the pages they view, how long they stay on a page and whether the page is displayed correctly or whether errors occur. Such cookies help us to improve the performance of our Sites and make the Sites more user-friendly. Some of these Cookies are persistent Cookies which remain on your computer or other Internet-connected device for a certain period of time unless you delete them. 
- Third party cookies: In some circumstances, we work with third parties such as Facebook or Youtube to provide additional services to our users such as the ability to see videos on our Sites and to connect to certain social networks. These third parties use Cookies to collect information on our Sites by various means according to their own policies.

Your Choices

You can indicate your choice with respect to the use of Cookies. 

Your browser may provide you with the option to refuse some or all browser cookies. You may also be able to remove cookies from your browser. For more information about how to manage browser cookies, please follow the instructions provided by your browser. 
- Website browser cookies: Most web browsers will tell you detailed instructions. On website, this can be done by selecting “Tools/Internet Options” and reviewing your privacy settings or selecting “delete Cookies”.
- Mobile devices: Your mobile operating system may let you opt-out from having certain device identifiers used for interest-based advertising. You should refer to the instructions provided by your mobile device’s manufacturer; this information is typically available under the “settings” function of your mobile device.

Please note that without Cookies, you may not be able to take full advantage of the Sites or our products or services.

Contact us

If you have questions about anything in our policy, just contact us at [email protected]